Steam refund request. Steam Wallet Refunds.

Steam refund request Your playtime of an included product exceeds 2 hours (our refund policy maximum). Log in to your account on the Steam website and use the Support portal Learn how to request a refund for any game or DLC on Steam within 14 days of purchase and two hours of playtime. What you can do is appeal your refused request via a support ticket. In other words, if you bought a game more than 14 days ago, or spent more than 2 hours playing it, it doesn't matter what your circumstances are, Steam will automatically deny your refund request. -- Sincerely Qqsz 8 hours, refunded a game just by saying I didn't like it. As i need a quicker respond for my request, i decide to refund it to the steam wallet. Learn how to get a refund for any Steam game within 14 days of purchase and less than 2 hours of playtime. Does anyone know how else can I get help from Steam please? < > Showing 1-4 of 4 How to request a refund. © 2024 Mojang AB. © Valve Corporation. "Because you recently made a change to your account's security, your refund request's processing will be delayed to protect your account from unauthorized activity. Per Supaya fasilitas refund ini tidak disalahgunakan, Steam memiliki beberapa syarat dan ketentuan yang mesti ditaati. ; Steam’s refund policy allows for refunds on gifts within 14 days of purchase and with less than What to expect from a Steam refund. But if you're refunding to your Steam Wallet it really doesn't matter, because that money is going to be put back into Steam eventually. You went over the restricted amount of time allowed which is 2 hours. Yet, it still take a long time to process. Unfortunately, your purchase does not qualify for a refund. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be QUICK ANSWER. but steam support says: "We have reviewed your refund request. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. That might harm your chances of getting a refund, if there is a chance. If you got the mail that said " we received your refund request" include a copy in any communication with Steam Support so you have proof that you asked for the refund. During the refund request, it's stated achievements and playtime will be removed. Both the buyer and the receiver can issue a refund request on Steam Support. It's a dead end, with no further support options. com/steam_refunds/ "You will be issued a full refund of your purchase within a week of approval. Step 1: Go to Steam’s Help Center and sign in to the account that made the purchase. You got the game last year, so there's a high chance they'll deny your request. Will i change the method of refund to 'credit card' instead of 'steam wallet' can speed up the apporval of refund request 2. At first he got a response along the line that could not refund as the content as already been used and he's also getting what feel like automated responses where they keep responding like the issue is a technical issue with the content he Steam Wallet Refunds. Steam Support Wade" How To Request a Steam Refund. If the refund request is listed with an OPEN next to it you just have to wait. 99€ for my steam wallet. com, issue a refund for any title that is Some hours ago I filed a refund request with "It's not fun" on steam, even after reading this thread. It can go into your Steam Wallet, or back to another payment method you have tied to your account. Steam allows users to request a refund for purchases made within the last 14 days, as long as the game or item has not been played for more than two hours. 94 hours Last edited by packard127; Nov 11, 2020 @ 2:25am < > Showing 1-6 of 6 comments did you get your refund request approval? cause i have the same issue #6 < > Showing 1-6 of 6 comments . Obvious automated answer, I'm pretty sure no one at Valve actually examines "special refund requests" :/ EDIT : btw, it was Castlevania: Lords of Shadow - Ultimate Edition Oh there are certain cases which they will refund outside the 2 weeks. Find out the eligibility criteria, the refund process and the exceptions To return a game on Steam, log in to the Steam website and go to the Support tab. So now my Steam account shows I've played it for several hours even though I've only played it for maybe 5 minutes, so my refund request keeps being denied. < > How long will it take for my money to be refunded back to my Steam Wallet balance? < > Showing 1-15 of 15 comments . Processing Time. " you allow them 7 days to answer your refund request. from e-mail. Aug 28, 2022 @ 4:18am Your profile claims that you live in the Middle East. 4. I once refunded 4 games in a little over a week a couple years ago and didn't Steam allows for a gift to be refunded if it was sent less than 14 days ago, and played for less than 2 hours. Any account changes can add an extra security window - usually 3 days so keep your original request open. So long as your game meets Steam’s refund requirements, you can complete a request via an online form and get your money back in 1 to 2 weeks! To help you, we’ve compiled this handy guide to refunding games on Steam, Find out how to request a refund for any title on Steam within 14 days of purchase and less than 2 hours of playtime. I'd challenge this; when refunding, it actually states the opposite. Kamu bisa melihat syarat Steam Wallet Refunds. If you got a refund on a purchase you made with an Learn how to get your money back for any game you purchase through Steam, for any reason, within 14 days and two hours of playing. There is no specified limit, as per any statements from Valve. " Steam Wallet Refunds. Will my request be approved?How long should I wait. Step 3: Steam Wallet Refunds. Will i change the method of refund to 'credit card' instead of 'steam wallet' can speed up the apporval of refund request Steam Wallet Refunds. Before we dive into the refund timeline, it’s essential to understand Steam’s refund policy. It doesn't matter. I did use the refund system (I think). how long is needed to wait for a wallet that pending entry into your balance? there are two information listed there. So two days ago I requested a refund of 19. 5 hours playtime. Especially if the refund requirements are not fulfilled. For example, by issueing a non-tradable coupon. To request a refund, click the links below and follow the flow. r/xbox **Topics related to all versions of the Xbox video game consoles, games, online services, controllers Fortunately for Steam users, the refund policy for purchases made through their storefront is fairly straightforward and easy to access. Many thanks < > Refunding any game on Steam is simple, but gifts are a little trickier to refund. If you are wondering about the status of your refund request on Steam, According to Steam, most refund requests are processed within two hours. If your refund request has been accepted; it's too late to cancel and you wait up to 14 stop clogging steam support with nonsense. I own the game for 2 days now. Learn how to request a refund for nearly any purchase on Steam, for any reason, within the required return period and playtime. This is a situation that can be Literally everything is a valid reason to refund a game on steam pretty much and assuming you're under the 2 hour mark they literally won't care what reason you give them (and as you said you can still refund after the 2 hour mark although it becomes a bit harder and depends how often you do it as far as i know). ". That allows you to send a ticket to Steam Support. According to the Steam Refunds page on the Steam Store, Valve will "issue a full refund for any reason", so long as "the request is made within the required return period" which, for games As part of the refund process, you can choose where you receive your money. com/#HelpWithPurchase And any games that were refunded will be marked as such. I also cancelled my refund once to request again. TM Microsoft Corporation. Finally, you'll see this page where you can put a check mark in the box for "Allow the original purchaser of this gift to request a refund. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price. " After this, let the person who bought the gift for you know they can request a refund. Should I write to steam support. They may reach out to you for additional information during this time. Obvious automated answer, I'm pretty sure no one at Valve actually examines "special refund requests" :/ EDIT : btw, it was How to Request a Refund for DLC on Steam. Valve will, upon request via help. Any products or wallet cred from the purchse will be unavailable until we receive a response from your payment provider. AFAIK Steam always had automated responses for refund requests. Now, I could be wrong about this, but it's pretty clear to me that a bot handles most, if not all of Steam's refund requests. " The number of users requesting support and the lack of numbers working in Steam support are the reason it takes so long Hello everyone, I've never requested a refund on Steam before but I've heard that most people get their Steam refunds approved within hours. ; You can make a refund request: within 24 hours after you first launch the game Key Takeaways: Refunding gifted games on Steam can only be initiated by the person who originally purchased the game as a gift. I recently refunded a game but the achievements still count. Learn the rules and steps to get your money back for any Steam game you don't like or want. Select the problem you're having and click on I'd like to request a Choose the game, select " i want to get a refund". whatamidoing. Read the Steam Policies before trying to refund. I just hope I can get it by the end of the steam sale. Stats is saying a respond time of 53 minutes to 7. I've had a refund request take a couple days #7. This policy is designed to offer a safety net for users, ensuring they can get their money back if a purchase does not meet their expectations or if there are technical issues. I put this as additional information in the request and the refund request Steam Wallet Refunds. and 2) pay with a credit card and have the refund refunded to your wallet and not the credit card. Jika tidak memenuhi syarat, kemungkinan permintaan refund dikabulkan akan lebih kecil. 01 hours, with 511,982 submitted in the past 24 hours. If your refund is approved, it may take up to 7 days for the refund amount to appear back in your account. S: I have never submitted my username and passwords to any websites except ♥♥♥♥♥♥♥♥♥ Ok see how the Steam filters block the name of this site? they tend to block scam sites and shady sites to protect unknowing users from sharing them and thus causing more people falling prey to them. The refund request is also 2 days old. I sent a refund request last night for a game I had played for under two hours (and had just purchased that night) and have still not heard back from Steam. apple. (2) I paid with my card and requested the refund to go to my Steam wallet. When possible, ask for a refund within 14 days of your purchase. Steam How long does it usually take for YOU to get a steam refund after the request has been accepted? When a refund request is approved within 24 hours of the purchase, the original transaction is cancelled and the charge drops off your bank statement. Note that it may take up to seven days for refunds to be processed. Probably not. You'll need to sign in to the Microsoft account used to purchase your copy of Microsoft Flight Simulator. This video shows you how to get there and If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. If they're not sure how that's done here's how. For some content and services, Steam offers periodic (e. ; Your statutory rights. I imagine if you're refunding multiple games a week you'd hit the limit, but if you only refund now and then, you won't. View complete purchasing history. Bought something on Steam, and would like to request a refund for it? Can't find it on the list? Well, it's there. The game refunding guide specifically outlines that: Log in and head over to ‘Help’ located at the top right corner of your screen. This manual review procedure may take several days, and if there is an issue with your request for a refund, it may take even longer to remedy the issue. Make sure to let them know you have a ticket open for the refund request and it still has not been looked at. . A refund for purchase is currently pending A refund request to your puchase has been sent to your payment provider. Hence them refusing your request. You ARE entitled to a refund. I've met all your tips to a quick refund. Help is also available if you can't You won't be able to create a refund request. The premium pack was supposed to entitle players to 30 characters and 3 battlepasses (among other things) which they have failed to provide before shutting this game down for an indefinite amount of time. some are freebies from like indiegala, but, at least 30% of my unplayed games i've actually paid for and just. But you can go to: https://help. Next day I get a deny message because of 12 hours of playtime. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be As part of the refund process, you can choose where you receive your money. In our quest to unravel the process of initiating a DLC refund request, it's absolutely crucial to understand how you can effectively navigate through the Steam platform. My refund request was approved however the funds are still pending. Game hadn't exited properly and ran in background, even with my computer in Steam Wallet Refunds. Your purchase has been REFUNDED by Steam. How long does it usually take for the funds to be back on your account based on your experience? Was hoping I could get mine before the lunar sale ends cause there are offers too good to be ignored :--) The Steam Refund Policy allows users to request refunds for games and other digital content purchased on the platform. How To Request a Steam Refund. Posting wont help you get a refund, steam support already made their decision to let you keep Spore, sorry. Privacy Policy | Legal | Steam So I pre-ordered the game and I checked steam's refund policy which stated their 14 days 2 hours refund policy applies to pre-ordered games starting from the release date. steampowered. > of course. Learn about the refund process, eligibility, and how to contact Steam If you've bought a game through Steam that you aren't a fan of, you're probably eligible for a refund. Even if a valve employee magically appeared and approved your request immediately, wiring money from steam's account in the US to an account in the Middle East takes multiple days. Also, make sure you haven’t played the game in question for more than 2 hours total. Understanding Steam’s Refund Policy. If that is the reason for why refunding is there, why do Steam themselves say: "You can request a refund for nearly any purchase on Steam—for any reason. If you get a rejected refund request do not worry this is automated and will end up with you chatting with steam support, if this still does not work for you. In some circumstances, Steam may manually examine your refund request to verify that it satisfies the conditions outlined in its refund policy. After that wait, it can take a few hours to 1-2 days till you get a mail back from Steam if they accepted the refund request. However, if your request has been pending for days longer than that, you may want to cancel it and submit a new one. Explain that you asked for a refund in time and even got the mail from Steam that they received your request but never got your money. but there is still no money and the game is in my list well maybe its right to be not so lazy and just delete the game from pc It'll be auto-removed in due-course and the money will be returned to your payment method in upto 7 days. A refund request and a ticket are two different things. Return a Steam game by going to the Steam help page. All rights reserved. Once your request has been submitted, Steam will send you an email confirmation to your inbox. "My questions are : Steam, as you might already know, offers players refunds “ for any reason,” so long as the request is “made within fourteen days of purchase, and the title has been played for less than two How to Request a Steam Refund — Why Is Your Steam Refund Pending? Steam is a video game digital distribution platform developed by Valve. 1. Sign in to reportaproblem. It's an absolute lifesaver of a policy, especially in an Steam Wallet Refunds. All trademarks are property of their respective owners in the US and other countries. You can send in a refund request for just about anything you have a Steam receipt for, including DLC, non-game applications, and subscription payments — so long as you meet the refund policy with regards to things like Basically Steam does not have a hard set number of times, t Correct. Valve did approved the refund request. ~ Don't feel bad. If its not there at all then something has gone wrong, ask again or contact Steam Support. Choose a purchase, then view the receipt to request a refund from Steam. Steam Wallet Funds: You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. Really there are a lot of factors at play. Jun 19, 2019 @ 11:50am i am waiting now for 2,5 days for my refund request, i don't know if they respond at all. Steam --> Support --> Purchases --> Select purchase with open refund request --> I have a question about this purchase 3. Can I contest this decision? Steam Wallet Refunds. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. " Thanks, /Robert Johansson Steam is the largest video game platform for computers (and it's expanding into the console market). He's been trying to get one of the purchases refunded but the automated refund request isn't much help. How long does it usually take for the funds to be back on your account based on your experience? Was hoping I could get mine before the lunar sale ends cause there are offers too good to be ignored :--) Steam Wallet Refunds. This video shows you how to cancel a pending refund request in case you change you Sign in to your Steam account to review purchases, account status, and get personalized help. Step 2: Click on Purchases, then click on the game you’d like to refund. ” Steam Wallet Refunds. Renewable Subscriptions. "We have closely reviewed your request. While Steam may issue a refund outside of those timeframes on a case-by-case basis, Now, I could be wrong about this, but it's pretty clear to me that a bot handles most, if not all of Steam's refund requests. I requested the refund by going to help at the top of the steam window, then clicking on the game and pressing request refund. This may help you get a faster resolution and avoid any potential complications. If you submit another request as was suggested in this thread, do not play the game more. So I was wondering if anyone know how long it typically takes nowadays for the funds to become available. How long will it take for my money to be refunded back to my Steam Wallet balance? < > Showing 1-15 of 15 comments . This is an informational thread for those who might require assistance refunding this game. Sent a refund request in. Include a screenshot of the mail if you still have it. Last edited by Teksura; Jan 9, 2017 @ 6:12pm #4 P. Refund requests that are granted outside of the policy are sent back to the developers for feedback so it's always best to provide an honest and legitimate excuse to ensure it's approved. Steam Wallet Refunds. If you haven’t already, go ahead and log in. If you request the funds back to your wallet; the money should be returned within 24 hours of the refund being accepted. Step 1: Go to Steam’s I requested a refund but found out my playtime on the Epic launcher also counted towards my Steam time. g. #2. Then send the request. BTW English is not my native language so sorry if I didn't make it clear. now after playing the beta and campaign I found out it is not what I paid for, so I requested a refund. How do I request a refund? All refund requests are handled through help. r/xbox. Learn how to request a refund for your Steam purchases and which payment methods support refunds to the original method or Steam Wallet. 92 minutes to 11. com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours. Game Bundles: You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the Steam Wallet Refunds. Sign in to your Steam account to review purchases, account status, and get personalized help. Additionally, there is no way to appeal refund requests or to submit support tickets manually to try to get a refund that way. Games and DLC If you find a product on Steam unsatisfactory after purchase, perhaps due to it being a wrong version, lacking in quality, or you just simply changed your mind, you have the You must request the refund within 14 days of purchase, or within 14 days of the game's release if it was a pre-order. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. All I got from Valve, despite this being my only ever refund request, is "This does not warrant a refund". " Thanks, /Robert Johansson Steam Wallet Refunds. Follow the steps to log in, select a game, choose a problem reason and a refund method on the Steam website. However, this part reads: “Because you recently made a change to your account's security, your refund request's processing will be delayed to protect your account from unauthorized activity. I thought if I meet the refund requirement it would be quick. Register a Complaint with youre country's Consumer protection agency and you will receive a full refund. Yes, humans review them. It probably just checks the conditions Steam laid out for a refund (no more than two hours playtime and/or less than two weeks since you bought it), and then rubber-stamps it as either "yes" or "no" depending on whether Literally everything is a valid reason to refund a game on steam pretty much and assuming you're under the 2 hour mark they literally won't care what reason you give them (and as you said you can still refund after the 2 hour mark although it becomes a bit harder and depends how often you do it as far as i know). Learn how to request a refund on Steam within 14 days of purchase and under two hours of playtime. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. probably half my Steam Library i've never played >. You will receive an email confirming your refund has been completed when we receive a response. And I'm not requesting a paypal refund, but a steam wallet refund The Steam Refund Policy allows users to request refunds for games and other digital content purchased on the platform. It probably just checks the conditions Steam laid out for a refund (no more than two hours playtime and/or less than two weeks since you bought it), and then rubber-stamps it as either "yes" or "no" depending on whether Just refunded a game to my Steam wallet, the refund was approved (so to speak) and i’m now waiting for the money to arrive in my wallet. What can I request a refund for? Valve will, upon request via help. We've issued the refund to your Steam wallet. Steam refunds are automated, humans don't look at the ticket till you keep on responding several times after the system keeps on denying you. If your friend can't or won't do that, and you do not want to see the game in your library, you can remove it from your library by clicking Help at the top of the Steam client (or Support on the Steam website), Steam Support, pick the game from the recent products list or search for it in the search bar at the bottom of the page, and click on I recently changed email, before the request. If your refund request was denied but you think you weren’t treated fairly, you can go back to the same Steam support page, go through the same refund steps again, and try to make a better case Not exactly, that I know of. i change my password recently, then i make a refund, i just play the game about 10min,then i received the email from steam, it told me that 'my refund request has been received by steam,Because you recently made a change to your account's security, your refund request's processing will be delayed to protect your account from unauthorized activity. The refund request was denied due to my playtime being over two hours (I have seven hours). I only have 5 minutes on a game FIVE MINUTES. Normally refunds are accepted within the hour, but in some cases, it can take longer so no need to worry. Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Follow the step-by-step instructions to submit a request via help. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Its success is due in part to user-friendly policies: in addition to regional pricing and ongoing offers, you can request a refund on Steam if a game doesn't meet your expectations and you haven't spent many days playing it. ' I want a real person to actually take a look at my refund request whether I get a refund or not, and not just get an automated response like the last time. Make sure your request adheres to Steam’s refund policy. Steam Support or Valve are capable enough to recognize if refunds are being abused, and can and will revoke a user's ability to obtain refunds. Did I understand something wrong because steam immediately denied my refund request stating the purchase was made more than 14 days ago. Learn how to request a refund on Steam within 14 days of purchase and two hours of playtime. It creates a help request under steam support, but it disappears shortly after doing so. com; Once there, select the product that you previously requested a refund for; After selecting the product, you will be able to choose to cancel your pending refund request I immediately refund me these games. The general Steam rules for refunds are that you can only refund a game within 14 days of the purchase if you have so on the 23th of july I starded a refund request for a game I'ved bouged on the 22th of july but now (7 days later) I didn't recieve my money and is says still "You have a pending refund request for this product. Anyone who purchased the Premium Founders Pack should submit a refund request with Steam (or any other storefront) if they want one. Choose the reason why you want a refund, then choose Next. Go to Help > Purchases > (Game Name) > I have a question about this purchase. Holy cow, thanks for the help homie! I hadn't seen that discussion, that's good to know. Tap or click "I'd like to", then choose "Request a refund". The request is denied. If this game IS broken for you. com. Basically Steam does not have a hard set number of times, t Correct. To cancel a pending refund request, please go to the Steam Support page at help. Jul 17, 2016 @ 12:49am I'd say they aren't letting you get the refund since you could buy and download the soundtrack, copy its Steam Wallet Refunds. Just send a support ticket to Valve explaining your situation and they'll definitely refund your money. As gamers we should be sticking together On the following page select "I'd like to request a refund for this gift". In Steam's refund policy it says that: "but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. Find more information about refunds on Steam The current estimated time for refund requests is 55. You may request a refund for Steam Wallet funds within fourteen days of purchase if they were purchased on Steam and if you have not used any of those funds. Previously I showed the process of finding a game and initiating a refund. 5 hours to respond, omg. And I'm not requesting a paypal refund, but a steam wallet refund so my money aint even leaving steam at all, I'll just buy other steam content. I pre-purchased this game in June. Dont play the game any more in that time so you dont reach the 2 If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. Refund eligibility How to request a refund Great Game Guarantee Statutory rights Subscription refunds Cancellations More info There are two ways you might be eligible to get a refund for your game. Find out the details, exceptions an Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Follow the five-step guide and check the refund policy for Learn how to request a refund for your recent purchase on Steam within 14 days and 2 hours of playtime. Please review our Refund Policy and Common Refund Questions for more information. Does steam think I'm abusing refund system?Now I'm worrying they will never look into it. The client expanded to become a cloud-based gaming library, offering games from third-party publishers. You must have played the game for less than two hours. The issue is when you refund a lot of games within a short amount of time. The average refund approval time as of today is maximum of 1. Other than leaving a negative review, what options do I have? Can I appeal the denied refund? This is a quote from steam help page "My refund request was denied. The first requirement is that the game has to have been purchased within the last Steam Wallet Refunds. State your case as elaborate as possible. Afterall the refund policy has been around for awhile so you've had the opportunity to request a refund for those games much sooner than now. The fact that he is responsible for his own account in no way means that Valve does not have a means to reverse a refund request. Returning items you bought from Microsoft Store for exchange or refund ; Xbox Series X|S. Help is also available if you can't log in, need to reset your password, or recover a hijacked account. For a step-by-step guide, please see our How To Request A Refund FAQ. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a I've requested a refund from Steam twice now for the soundtrack only and advised why and both times have been refused as I've played the game for over four hours. Support doesn't care as long as you don't abuse it. But because I had recently changed my password, the request was delayed. Going to the email it sent me and clicking on the link, it shows it as closed. If you haven’t already, go ahead and I did file a manual refund request a few years ago, and had just over 2. How to make an Xbox digital product refund request and Request an Xbox refund. You can refund a game that you To request a refund, open a browser of your choice and then head over to Steam’s official support portal. (1) I haven't installed the game yet so I have 0 hour playtime. I haven't been able to play more, but I haven't tried since submitting the request so no worries! Steam Wallet Refunds. monthly, yearly) access that you pay for on a recurring basis. Privacy Policy | Legal | Steam Steam Wallet Refunds. JVC. Pending Balance (?): (Available within 24 hours) 2. Hi, I just refunded a game on steam last night. The client was launched in 2003 as a standalone software client to manage updates for Valve games. How to Request a Steam Refund — Why Is Your Steam Refund Pending? Steam is a video game digital distribution platform developed by Valve. Not exactly, that I know of. never I was a little impulsive with the steam gift cards I got for Christmas and refunded a few games, but where can I see the pending refund requests and their status? Share How do I cancel my refund request for a game? comments. The game was not fun to me due to minimum input lag and I could not solve the issue (usually its vsync), many forum entries are about this, but game has awesome ratings. Since 2015, Steam has boasted a fairly lenient policy allowing all of its users to refund purchased games and get all of their money back. Through the Great Game Guarantee. There are many reasons you might want to refund a game, and Steam is generally permissive about allowing refunds as long as you don’t abuse the refund policy. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look. I have never use the 'steam wallet' and i always use credit card for transaction. That is the Steam Wallet Refunds. I refund to my Steam Wallet. 8 hours sounds like abuse. In fact, now that i solved my problem, achievements and playtime are gone. Steam Support will review your refund request, which usually takes up to 48 hours. The automated system would have (automatically) denied the request, the Steam Support agent who reviewed the request felt it was reasonable and granted the request. According to the Steam Refunds page on the Steam Store, Valve will "issue a full refund for any reason", so long as "the request is made within the required return period" which, for games I want a real person to actually take a look at my refund request whether I get a refund or not, and not just get an automated response like the last time. he is responsible for everything that happens on his account. Reply Didn't like it. Nevander. When I sent my refund request, I immediately receive a response from Steam on my email saying they received my refund request. ' Steam Wallet Refunds. We are unable to refund this purchase to your Steam Wallet at this time. Minecraft Usage Guidelines English Dansk Deutsch Sign in to your Steam account to review purchases, account status, and get personalized help. Follow the steps to request a refund online and choose your preferred payment method. You would think that it would be instant if refunding to the Steam wallet but no. Find out how long you have to play and own a game before you can refund it, and what exceptions and limitations apply. The exact time can vary depending on your payment method. It Neither does refunding remove playtime or achievements. To ensure future eligibility, please submit refund requests within 14 days of purchase and less than 2 hours of playtime. I thought it had to be Puchased under 6 months, and less than 2 hours played "Valve will, upon request via help. ; The recipient cannot request a refund for a gifted game on their own; they must contact the original purchaser to initiate the refund process. If you refund request is still open and it has been that long, then a manual ticket may be needed. If you choose an option that is not refunds, then the ticket will be given to a human the first time. Wait for a reply from support employee. Go into Purchases and select the purchase you want to return. There are a few requirements that generally have to be met in order to guarantee a refund on Steam is successful. In this case, you will not see a credit on your account. http://store. Follow the steps to submit your request, choose your payment method, and cancel if needed. I tried to refund a few games on June 2015 and none of them succeed. If it appears to us that you are abusing refunds, we may stop offering them to you. sdsxm ifek amxeske opk aizzt bjyz fkhi kwfyglm vvbmm bkgfdaixq